Last updated: January 2026
At RoCrux, we believe your data belongs to you. This policy explains what we collect, why we collect it, and how we use it — in plain language.
When you create an account or place an order on RoCrux, we collect your name, email address, phone number, and delivery address. We also collect information about your orders, browsing activity on our platform, and any communications you have with us.
We use your information to process and deliver your orders, send order confirmations and shipping updates, respond to your queries, improve our website and product selection, and send you relevant offers (only if you've opted in).
All payments on RoCrux are processed securely by Razorpay. We do not store your card details, UPI credentials, or any payment information on our servers. Razorpay is PCI-DSS compliant and handles all payment data securely.
We do not sell your personal data to third parties. We share your delivery address and phone number with our shipping partners solely to fulfill your orders. We may share data with service providers (like Supabase for database, Firebase for authentication) who help us operate our platform under strict data processing agreements.
We use cookies and local storage to keep you logged in, remember your cart, and save your display preferences like dark mode. We do not use advertising cookies or third-party tracking scripts.
You can request access to your personal data, ask us to correct inaccurate information, request deletion of your account and associated data, or opt out of marketing emails at any time by contacting us at rocrux.official@gmail.com.
We take data security seriously. Your data is stored securely using Supabase (hosted on AWS) with row-level security policies. All data transmission is encrypted via HTTPS.
If you have any questions about this Privacy Policy or how we handle your data, reach out to us at rocrux.official@gmail.com. We'll respond within 48 hours.
